Month: October 2016 Page 1 of 2

Drains and radiators!

During a coaching session with a client last week, he mentioned certain people in his circle that are hard work. He said that they don’t add anything or enrich his life. They just seem to be high maintenance and time spent with them seems to take lots of energy.

I said to him that they sounded like drains or energy vampires rather than radiators. He said he liked that description and asked me to tell him more. I told him that it’s a theory about two types of people in life that affect your energy levels which I covered in my book Be First Class.

Drains or energy vampires are perennial moaners and negative people. You’ve probably come across these people yourself. They believe that “every silver lining has a cloud” and refer to their problems constantly. They don’t look for solutions. Often they have much to be grateful for but don’t recognise this. They choose to think about what they lack rather than the abundance they have. When you ask them how they are, they hunch their shoulders and say something like “fair to grim.” I refer to them as drains or energy vampires because they suck the life out of you with their negativity and stories of how unfair life is!

Conversely, radiators are positive people and they give off a positive vibe and when I’m around them I feel lighter, energised and happier. They have a “can do” attitude and are solutions orientated people. I call them radiators because they are full of warmth, radiance and brightness. They have a glow about them and make those around them feel good. They have zest, vitality and make the most of the hand that life has dealt them. When you ask them how they are, they look you in the eye; they smile and say something positive and uplifting. They have a sense of gratitude and appreciation for what they have in life.

I suggested that my client undertake an exercise that I’ve recommended many people do periodically. The exercise involves taking a piece of A4 paper and drawing a line down the centre. On the left hand side they draw a positive sign and on the right hand side a negative sign. Then I suggest that they ask themselves the question, “What people/activities give me energy?” Their responses are noted under the positive side. Then I suggest they ask, “What people/activities drain my energy?” Responses to this question are put underneath the negative sign. Once completed, the results can be reviewed and the client can decide if they wish to make any changes to the way they spend their time and who they spend it with.

We all have limited energy and time. It’s important that we use it wisely on activities that we enjoy and on people that are deserving of our attention and help us to feel good. I have become more discerning about how I invest my energy and who I spend time with. If I’m around negative people for too long it has a real impact on my energy levels. My body starts to feel heavy, I feel tired and drained. The opposite happens when I’m in positive environments. More frequently I’m giving negative people a wide berth and avoiding negative environments. I recommend that you do the same and invest your energy wisely in the same way that you would be careful where you invested a financial windfall!

This week, why not take a few moments out to pause and reflect on the following questions:               

  • What people/activities energise you?
  • What activities/people drain you?
  • What changes do you need to make to how spend your time? What changes do you need to make to who you spend your time with?

This week’s quotation:

“To keep a lamp burning, we have to put oil in it.” Mother Theresa.

To arrange a free no obligation consultation, please contact Stephen Pauley via the contact form or by e mail: Stephen@befirstclass.co.uk

First Class Leadership

I really enjoy working with those that are new to leadership roles and also existing leaders that want to develop skills to create greater collaboration and engagement throughout their teams.

In doing so, I hope to help the leaders to increase results, accountability and have a positive influence on staff morale and motivation levels.

One of my favourite leadership quotations is one by John Quincy Adams “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

For me one of the most important tasks of a leader is to use their time and resources to help their people to unlock and fulfil their potential. In my opinion, it’s vital that they focus their time on encouraging people to be the best that they can be. It’s essential that they create the right environments and support mechanisms to get the best out of people.

Having a clear vision to provide focus and help create a sense of shared purpose is also important in helping to increase co-operation, collaboration and grow results. I believe that leaders create the culture for success by modelling the appropriate behaviour and attitudes. Employees take their lead from the example set by their leaders.

People enjoy working for and respect leaders that are consistent, congruent, have integrity and importantly walk their talk. I’m referring to those leaders that actually practice what they preach. As opposed to those that spout theory, quote leadership books and journals and suggest a way of being, only to behave differently themselves.

As Harold Geneen said “leadership is practised not so much in words as in attitude and in actions. First class leaders become what they want the people who follow them to become. People know where they stand with them as they are authentic, open and approachable. Whilst leaders may measure and track employees performance, the employees are measuring how well the leader follows through on both their words and deeds.

To help devise clear action plans during leadership development coaching sessions, I have developed a framework for First Class Leadership. This comes with a 30 item questionnaire for self-evaluation and input from employees, peers, superiors etc. (if necessary). This helps to devise a personal leadership plan for ongoing growth and development. In addition to helping to develop skills, it also provides a simple and clear mechanism to track progress.

The framework incorporates what I believe to be the most important qualities for leaders to hone in order to generate high levels of employee engagement, increase accountability, self-responsibility and create high performing teams. It is divided into five main headings which are:-

  • Develop and communicate a focused vision and purpose – galvanise people behind a vision and what’s possible. Talk confidently and enthusiastically about the future.
  • Plan the way ahead and implement – lead by example, establish clear principles and a strong sense of direction. Involve people in goal setting and promote collaboration.
  • Grow motivation, engagement and commitment – create a climate of trust, raise the confidence and esteem of others. Celebrate achievement, encourage and praise effectively.
  • Inspire exceptional performance – set high standards, effectively manage performance. Develop mutually agreed measures of success and reward the right things.
  • Continuously innovate and improve – question the status quo, break unproductive habits and seek opportunities for beneficial change. Ask for ideas and commit to excellence.

This week, why not take a few moments out to reflect on the team that you lead or are part of. What action steps could be taken to increase employee engagement and collaboration? What would be the benefits of doing so?

If you would like to develop your leadership capability, complete the leadership questionnaire or would like more information, please drop me a mail at Stephen@befirstclass.co.uk

This week’s quotation:

“Leadership is the capacity to translate vision into reality.” Warren Bennis

To arrange a free no obligation consultation, please contact Stephen Pauley via the contact form or by e mail: Stephen@befirstclass.co.uk

Developing a growth mindset

Mindset is a word that seems to be used more frequently. On numerous occasions this past summer whilst watching the Olympics and other sports coverage I’ve heard commentators refer to a sports person’s mindset when discussing their performance. They remark that they have a positive mindset or the right one to succeed. Having a mindset that is geared and focused on achievement and fulfilment is important not just in sport but also business, education and life in general.

What is mindset and why is it so important to growth and fulfilment of potential?

The Oxford dictionary defines mindset as a fixed opinion or state of mind formed by earlier events.

I have always thought of mindset as a way of thinking, a frame of mind that has been shaped by events and experience.

A more complete description would be that mindset is your collection of thoughts and beliefs that shape your thought habits. These habits affect how you think, what you feel, and what you do. Your mindset impacts how you make sense of the world and how you make sense of you.

Carol Dweck, in her excellent book Mindset – the new psychology of success, talks about two types of mindset- fixed and growth.

The fixed mindset

In a fixed mindset people believe their basic qualities like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. They also believe that talent alone creates success without effort.

People with a fixed mindset tend to avoid challenges, give up easily, see effort as fruitless, ignore useful negative feedback and feel threatened by the success of others. As a result of this they achieve less than their full potential. They become non-learners.

The growth mindset

In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work. Brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment. Virtually all great people in history and from the present day had/have these qualities.

People with a growth mindset tend to embrace challenges, persist in the face of setbacks, see effort as the path to mastery, learn from criticism and find lessons and inspiration in the success of others. As a result of all of this they reach ever higher levels of achievement.

The following extract from Carol Dweck’s book explains how people become non – learners.

Benjamin Barber, an eminent sociologist, once said, “I don’t divide the world into the weak and the strong, or the successes and the failures, I divide the world into the learners and non-learners.”

What on earth would make someone a non-learner? Everyone is born with an intense drive to learn. Infants stretch their skills daily. Not just ordinary skills, but the most difficult tasks of a lifetime, like learning to walk and talk. They never decide it’s too hard or not worth the effort. Babies don’t worry about making mistakes or humiliating themselves. They walk, they fall, and they get up. They just barge forward. The fixed mindset puts an end to this exuberant learning. In the fixed mindset it’s not enough just to succeed. It’s not enough just to look smart and talented. You have to be pretty much flawless and you have to be flawless right away. After all, if you have it you have it, and if you don’t you don’t.

A fear of failure therefore gets in the way of people fulfilling their potential. For those with the growth mindset, success is about stretching themselves, becoming smarter and being prepared to make mistakes. They see these setbacks as opportunities to grow and learn.

This week, why not take a few moments out to think and reflect. How is your mindset at present? What action could you take to make it more positive? Is there anything you can learn and apply from the list of things that make up a growth mindset?

This week’s quotation:

“What lies behind us and what lies before us are tiny matters compared to what lies within us.” Ralph Waldo Emerson.

To arrange a free no obligation consultation, please contact Stephen Pauley via the contact form or by e mail: Stephen@befirstclass.co.uk

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